Great location, clean condo, the 2 beds in 2nd bedroom were too soft, king bed was very comfortable. Called maintenance to fix chair with wobbly legs. They were very prompt. The parking pass was i thought pricey at $100 but there was always someone in the guard shack.

Great location, clean condo, the 2 beds in 2nd bedroom were too soft, king bed was very comfortable. Called maintenance to fix chair with wobbly legs. They were very prompt. The parking pass was i thought pricey at $100 but there was always someone in the guard shack.

Manager's Response

Had a great time.

Had a great time.

Manager's Response

Fantastic trip. We visit every year to every other year and had not been happy with our rental last few times. This rental was fantastic. Clean safe and a beautiful view. And the unit was well stocked. Thank you for providing a safe secure place for my family. We will visit again. Check in check out was such an easy process. Thanks for a great stay. 10 out of 10

Fantastic trip. We visit every year to every other year and had not been happy with our rental last few times. This rental was fantastic. Clean safe and a beautiful view. And the unit was well stocked. Thank you for providing a safe secure place for my family. We will visit again. Check in check out was such an easy process. Thanks for a great stay. 10 out of 10

Manager's Response

The location was amazing! The views were awesome. Getting to the beach from the pool was quick and easy. The grocery stores and restaurants were nearby. The only downside was waiting for the elevators. When everyone is checking in around the same time, wait times are a bit long. 3/4 of the elevators were working when we got there. Other than that, we had an excellent stay!

The location was amazing! The views were awesome. Getting to the beach from the pool was quick and easy. The grocery stores and restaurants were nearby. The only downside was waiting for the elevators. When everyone is checking in around the same time, wait times are a bit long. 3/4 of the elevators were working when we got there. Other than that, we had an excellent stay!

Manager's Response

Condo was clean, beds were nice. Kitchen was supplied with everything we needed to cook and wash up as well! Beautiful views from the balcony. A/c kept us comfortable.
Only complaint, which is more of a gripe than anything, is the super slow drains in both bathrooms. (Probably from sand?) All in all, we really enjoyed our stay!

Condo was clean, beds were nice. Kitchen was supplied with everything we needed to cook and wash up as well! Beautiful views from the balcony. A/c kept us comfortable.<br/>Only complaint, which is more of a gripe than anything, is the super slow drains in both bathrooms. (Probably from sand?) All in all, we really enjoyed our stay!

While the pictures of this unit look great the unit itself is a bit worn. The floors were very dirty upon arrival I even went out and purchased a mop because all of our feet were black by the end of the first night from waking around. Bed linens and towels were very thin and need to be replaced
Shower curtain liners were stained and grossed my 10 Yr old boy out which should say something
Would recommend having some plastic plates and cups for families with Little’s this condo only has glass everything. Would also suggest black out curtain in the guest bedroom due to the outside condo lighting that cannot be turned off. Mattresses are hard and everyone work up stiff
The ocean view was great and we enjoyed the time on the balcony in the morning.
I really don’t write negative reviews often and hate to do so but A few changes and updates to minor things would really do wonders especially for the price you pay for the week.

While the pictures of this unit look great the unit itself is a bit worn. The floors were very dirty upon arrival I even went out and purchased a mop because all of our feet were black by the end of the first night from waking around. Bed linens and towels were very thin and need to be replaced <br/>Shower curtain liners were stained and grossed my 10 Yr old boy out which should say something <br/>Would recommend having some plastic plates and cups for families with Little&#x2019;s this condo only has glass everything. Would also suggest black out curtain in the guest bedroom due to the outside condo lighting that cannot be turned off. Mattresses are hard and everyone work up stiff<br/>The ocean view was great and we enjoyed the time on the balcony in the morning. <br/>I really don&#x2019;t write negative reviews often and hate to do so but A few changes and updates to minor things would really do wonders especially for the price you pay for the week.

Nice Condo but they definitely need a new cleaning service. Need to replace shower liners and sheets. More towels would be nice unless you don't mind washing everyday you are there. Also they should have indicated that the size of the beds in the 2nd bedroom because they were very small. It was a tight squeeze for 2 people. We had a great time but this condo was not what I expected.

Nice Condo but they definitely need a new cleaning service. Need to replace shower liners and sheets. More towels would be nice unless you don't mind washing everyday you are there. Also they should have indicated that the size of the beds in the 2nd bedroom because they were very small. It was a tight squeeze for 2 people. We had a great time but this condo was not what I expected.

Manager's Response

It was OK.Didn’t appreciate the $50 parking pass I had to buy to park on the asphalt.Thought it had a covered garage,which it did but the condo I rented was included in that! Would have been nice to know when I reserved condo.Just was fearful of another HAIL storm like the one last year,where my sons truck was totaled in that storm.

It was OK.Didn&#x2019;t appreciate the $50 parking pass I had to buy to park on the asphalt.Thought it had a covered garage,which it did but the condo I rented was included in that! Would have been nice to know when I reserved condo.Just was fearful of another HAIL storm like the one last year,where my sons truck was totaled in that storm.

This condo is in a great location in Orange Beach and has great amenities, however, another company is building a Tower (currently 10 stories) that cuts off the view of some sunrises and the beach to the left of the condo.

The condo was clean but needs a new washer/dryer and an update to the master bathroom.

This condo is in a great location in Orange Beach and has great amenities, however, another company is building a Tower (currently 10 stories) that cuts off the view of some sunrises and the beach to the left of the condo.<br/><br/>The condo was clean but needs a new washer/dryer and an update to the master bathroom.

Manager's Response

The unit was nicely furnished, well kept, & clean. The view from the balcony was wonderful - although one (sometimes two) of the elevators on the property was not working which made for very long waits going up and down. We even took the stairs a few times, but eleven stories is a long way. The beach was terrific! It’s a bit of a drive from the property management office where the keys must be picked up but probably wouldn’t have taken too long if we had come in on any day other than Saturday (LOTS of traffic that day). Everyone I spoke with at the management company was very helpful and kind.

The unit was nicely furnished, well kept, & clean. The view from the balcony was wonderful - although one (sometimes two) of the elevators on the property was not working which made for very long waits going up and down. We even took the stairs a few times, but eleven stories is a long way. The beach was terrific! It&#x2019;s a bit of a drive from the property management office where the keys must be picked up but probably wouldn&#x2019;t have taken too long if we had come in on any day other than Saturday (LOTS of traffic that day). Everyone I spoke with at the management company was very helpful and kind.

Manager's Response

Overall our stay was nice at Phoenix VII. In regards to the condo, maintenance has to be called night one due to clogged drain in the master bath. In a 6 night stay, 2 elevators went down. Not convenient when staying on the 11th floor!

Overall our stay was nice at Phoenix VII. In regards to the condo, maintenance has to be called night one due to clogged drain in the master bath. In a 6 night stay, 2 elevators went down. Not convenient when staying on the 11th floor!

Manager's Response

Nice condo, great views, comfortable bed, lots of space. Be prepared to wait a bit for the elevators, even though there are 4, they're slow. The carts they had available for food & luggage were useful. Only lacking recycling services.

Nice condo, great views, comfortable bed, lots of space. Be prepared to wait a bit for the elevators, even though there are 4, they're slow. The carts they had available for food & luggage were useful. Only lacking recycling services.

Nice condo, great views, comfortable bed, lots of space. Be prepared to wait a bit for the elevators, even though there are 4, they're slow. The carts they had available for food & luggage were useful. Only lacking recycling services.

Nice condo, great views, comfortable bed, lots of space. Be prepared to wait a bit for the elevators, even though there are 4, they're slow. The carts they had available for food & luggage were useful. Only lacking recycling services.

Great condominium with two bedrooms, clothes washing machine, and kitchen tools. View of ocean and convenient location a plus. Would visit again.

Great condominium with two bedrooms, clothes washing machine, and kitchen tools. View of ocean and convenient location a plus. Would visit again.

At the last minute a prior rental cancelled due to flooding and the agency recommended this location.
It worked out perfect for my trip.
Easy beach access.
Perfect location.

At the last minute a prior rental cancelled due to flooding and the agency recommended this location.<br/>It worked out perfect for my trip.<br/>Easy beach access.<br/>Perfect location.

Manager's Response

Enjoyed our stay in this condo

Enjoyed our stay in this condo

We went July 4th weekend. This location was perfect to watch the fireworks on the beach. It is half way between two different properties that put on fireworks displays. You could look in either direction and watch them. We watched them both from the pool. The pools were awesome. We preferred the indoor pool because it was cooler. The outdoor pool was bigger than some of the other Phoenix properties pools. The room was clean and had plenty of furniture. The only thing that we didn't really like was the fact that you have to keep up with an actual key to open the door, since they do not have keypad locks installed.

We went July 4th weekend. This location was perfect to watch the fireworks on the beach. It is half way between two different properties that put on fireworks displays. You could look in either direction and watch them. We watched them both from the pool. The pools were awesome. We preferred the indoor pool because it was cooler. The outdoor pool was bigger than some of the other Phoenix properties pools. The room was clean and had plenty of furniture. The only thing that we didn't really like was the fact that you have to keep up with an actual key to open the door, since they do not have keypad locks installed.

Very happy and relaxing

Very happy and relaxing

Very happy and relaxing

Very happy and relaxing